
Your information is very important to BTNS (collectively, “BTNS”, “us” or “we” and similar references such as “our”). Any personal data provided by you (whether through this website, in person, in connection with our products or services, or otherwise) will be treated by BTNS in accordance with applicable data protection and privacy laws, and in accordance with this Privacy Policy. To the extent that the BTNS’ website includes third party advertisements or links, the privacy policy of that advertiser or the owner of that link governs the use of any personally identifiable information collected during your access to that advertisement or link.
We may update this Privacy Policy from time to time, so please check back and read our Privacy Policy periodically.
BTNS will collect and “process” (which depending on the context may simply mean electronically store) some or all of the following personal information:
We will mainly collect your personal information directly, through our interactions with you in one or more of the following ways:
There may also be occasions when we collect information about you from third parties, such as companies that facilitate badge scanning at trade shows we attend.
BTNS will use your personal information for the following purposes:
When required by applicable law, we will only send you marketing messages if you indicate that you consent to receiving such messages. Where we have your consent or are otherwise permitted to do so, we may:
To stop receiving marketing communications from us, you can use the 'unsubscribe' or similar facility contained in any such communication or you can email us at the email address set out in "Contact us" below stating that you do not wish to receive further communications from us.
Under European data protection law, we must ensure that we have a legal basis for processing personal information of residents of the European Economic Area and other individuals whose data BTNS is required to process in accordance with European data protection law. In the table below, we have set out the relevant grounds that apply to each purpose of data processing that is mentioned in this Privacy Policy.
Purposes of the data processing |
Use bases |
To maintain internal records |
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To communicate with you |
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To deliver products, services or information requested |
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To inform you of changes |
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For marketing purposes |
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To process payments |
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To evaluate information you provide us |
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To comply with legal and regulatory requirements |
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In relation to fraud prevention |
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Depending on where you are based, under certain conditions, you may have the right to ask us to:
These rights are subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege) and may not all be available in the country in which you are based. If you have the right to do so, you can exercise these rights by contacting us at the “Contact us” section below.
We may store, process and transmit information in the United States and locations around the world (including those outside your country), and may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from harm (such as death or serious bodily injury); (c) prevent fraud or abuse of BTNS or our users; or (d) protect BTNS' rights. In addition, we may share information with third parties as part of our operation and/or offering our services to current and prospective customers. These third parties may include overseas third party service providers, law enforcement agencies and marketing platforms we use, and they are only permitted to access your information to perform tasks on our behalf in compliance with this Privacy Policy or as required by law, and we take steps reasonably necessary to help ensure that your information is treated securely and in accordance with this Privacy Policy. If the ownership of control of all or part of our business changes, we may transfer your information to the new owner. We do not sell your information to advertisers.
Where we transfer personal information from inside the European Economic Area (the EEA) to outside the EEA, we may be required to take specific additional measures to safeguard the relevant personal information. Certain countries outside the EEA have been approved by the European Commission as providing essentially equivalent protections to EEA data protection laws and therefore no additional safeguards are required to export personal information to these jurisdictions. In countries that have not had these approvals, we will use appropriate safeguards to protect any personal information from being transferred, such as EU Commission-approved model contractual clauses or binding corporate rules permitted by applicable legal requirements, or obtain your consent. BTNS’ parent entity is based in the United States. The United States model of privacy protection relies on a mix of legislation, governmental regulation, and self-regulation. As of the date of this Privacy Policy, the Council of the European Union has found that the United States’ model does not (outside of the “Privacy Shield Framework”) provide "adequate" privacy protections as contemplated by Article 25 of the European Union's Data Directive. (Directive 95/46/EC, 1995 O.J. (L 281) 31)
Article 26 of the European Union's Data Directive allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his consent to the transfer of personal information, regardless of the third country's level of protection.
By agreeing to this Policy, you consent to the transfer of all such information to the United States and the processing of that information as described in this Policy.
Please contact us at the details in the “Contact us” section below if you would like to see a copy of the specific safeguards applied to the export of your personal information.
We endeavor to take reasonable steps to protect your personal information, but no security system is foolproof and standard internet connections are not secure. We cannot and do not warrant that your personally identifiable information will not be disclosed or accessed by parties other than those authorized under these terms and conditions; however, we maintain commercially reasonably physical, electronic and procedural safeguards to protect your personal information in accordance with data protection legislative requirements. Please always think carefully about keeping your information secure and protecting it from vulnerabilities.
Where we have given you (or where you have chosen) a password that enables you to access certain parts of our websites, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you not to share a password with anyone.
Our retention periods for personal data are based on business needs and legal requirements. We typically retain information you provide us for as long as we deem necessary for the purpose(s) for which the information was collected, and any other permissible, related purpose. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired, or to comply with regulatory requirements regarding the retention of such data.
You may have the right to request to have your personal identifiable information changed, updated or deleted as described in the “Your rights” section above, but please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. You can communicate your request by contacting us via e-mail at enquiries@btns.co.uk.
BTNS may place information on your computer to allow BTNS to identify you in the form of a "cookie". The use of cookies is an industry standard and many websites use them. BTNS may also use small files to count the number of unique users that have visited a specific page on the site. This information is generally not linked to any personally identifiable information.
If you have questions or concerns about our Privacy Policy or your information, you can contact us at enquiries@btns.co.uk.